Disclaimer and Our Guarantee to You!
Sign Up Disclaimer
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All students will be signed up on a per term basis, meaning that they are expected to attend each weekly or fortnightly session (depending on lesson type) in that term period
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If a student is unavailable for a lesson they have been booked into parents are to advise us of this a minimum of 48 hours prior to the lesson to receive a full lesson credit - if the student withdraws during the 48 hour period prior to their lesson without a medical certificate they will not receive a lesson credit
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Parents can withdraw from the program after two lessons if they are not pleased with the services being provided and any additional fees paid over the costs of the lessons attended will be refunded in full
Our Guarantee to You
We want to ensure that you have a reliable and smooth service with us.
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If for some reason a lesson has to be cancelled we will give you as much warning as possible and all missed lessons will be credited to you
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Each lesson we provide is developed for individual students to meet their needs
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We love what you do and will bring a positive attitude to every session
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We will happily support your children via email should they need assistance outside of class